Terms & Conditions net77 — Platform Usage Guidelines for Malaysian Players

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and net77 ("Platform", "we", "net77"). These Terms govern your access to and use of the net77.site website and all services, products, games and features made available through the platform.

By completing the registration process, clicking the "I Agree" button during registration, or using any part of the net77 platform, you are deemed to have read, understood and fully agreed to be bound by these Terms, together with our Privacy Policy and all other applicable policies accessible through the platform.

These terms are provided in Bahasa Melayu for the convenience of Malaysian users. In the event of any ambiguity in interpretation, the English version shall serve as the definitive reference. net77 reserves the right to update these Terms at any time and will provide reasonable notice via registered email or in-platform notification.

To register and use the net77 platform, you must meet all of the following eligibility requirements without exception:

• Must be at least 18 years old at the time of registration. net77 takes the protection of minors from gambling seriously and will enforce strict age verification.
• An individual who registers for personal use and does not represent any company or business entity without a specific agreement with net77.
• Not subject to any legal prohibition or administrative restriction that prevents you from using online betting services.
• Have full legal capacity to enter into a binding agreement under the applicable laws.
• Has never had an account closed at net77 for terms violations or fraudulent activity.
• Registering of your own free will and not under any form of coercion or pressure from any party.

Net77 reserves the right to request identity verification documents (KYC) at any time to ensure compliance with these eligibility requirements. Documents that may be requested include a MyKad, passport, bank statement, or other specified documents. Failure or refusal to submit the requested documents within the stipulated timeframe may result in account suspension or closure.

Each user is permitted to hold only one (1) active account on the net77 platform at any given time. Registering more than one account under the same user — whether using the same or different name, phone number, email address, IP address, or payment method — is strictly prohibited and constitutes a serious breach of these terms.

• You are solely responsible for keeping your password and account login credentials confidential.
• All activity that takes place through your account is your responsibility, including situations where a third party gains access without your authorisation.
• A net77 account is for personal use only — sharing, lending, or transferring your account to another person is strictly prohibited.
• If you suspect unauthorised access to your account, please contact the net77 support team immediately via live chat or email at support@net77.site.
• Account information provided during registration must be accurate and up to date. Submitting false or misleading information is a violation that may result in account closure and forfeiture of any remaining balance.

All financial transactions on net77 are conducted in Malaysian Ringgit (RM) and processed through Malaysia-based payment methods approved by the platform. net77 does not accept payments in foreign currencies and does not provide any currency exchange service.

Payment methods accepted by net77 include:

• Touch 'n Go eWallet
• DuitNow (instant bank transfer)
• GrabPay
• Boost
• ShopeePay
• FPX via Maybank2u and CIMB Clicks

Deposits are processed immediately upon transaction confirmation. The minimum deposit amount is RM 20 and the maximum daily limit are subject to the user's account level and KYC policy. The minimum withdrawal is RM 50 and is processed within 5 to 15 minutes for e-wallet methods and 15 minutes to 1 hour for bank transfers via FPX, depending on transaction timing and the current banking system.

First withdrawals and withdrawals exceeding certain amounts require completed KYC verification. net77 reserves the right to place withdrawals on hold until verification is complete, for security and anti-money laundering purposes. Funds held in a net77 account do not earn interest or any form of return.

Net77 offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to the specific terms and conditions set for each promotion. These terms are clearly displayed on the relevant promotions page and form part of these general Terms & Conditions.

• Wagering requirement: Every bonus issued carries a wagering requirement that must be met before withdrawals from the bonus balance or bonus-derived winnings are permitted. This requirement is expressed as a multiplier (e.g., 30x), meaning you must wager the bonus amount 30 times.
• Valid period: Every bonus has a set validity period. Any bonus and associated winnings that remain unused within that period will expire automatically without notice.
• Eligible games: Not all games contribute equally toward meeting the wagering requirement. Slots typically contribute 100%, while table games and Live Casino may contribute a different percentage or be excluded entirely.
• Maximum bet while a bonus is active: While a bonus wagering requirement remains unfulfilled, a maximum bet limit per round applies. Bets exceeding this limit may result in the bonus and any associated winnings being forfeited.
• One bonus at a time: Users may generally hold only one active bonus at a time. Claiming a new bonus before the current bonus requirements are fulfilled may result in the existing bonus being cancelled.

Net77 reserves the right to withdraw, modify or cancel any bonus or promotion at any time, particularly where there is evidence of bonus system abuse or conduct deemed to constitute bonus abuse, such as arbitrage betting or strategies clearly intended to exploit bonus terms.

All betting and gaming on the net77 platform is subject to the specific rules set for each product. General rules that apply across all bet types and games include:

• Bets that have been confirmed and accepted are final and cannot be cancelled except under circumstances specifically provided for in the Sports Betting rules, such as event cancellation or format changes.
• In Sports Betting — including Malaysia Super League football, EPL, BWF Tour badminton, and esports — any technical error resulting in incorrect odds being displayed entitles net77 to void the affected bet and refund the stake to the user.
• For online casino games, outcomes generated by the RNG system are final. Any connection interruption during an active game will be recorded by the server, and the game will be resolved according to that record once the connection is restored.
• Minimum and maximum betting limits for each bet type and game are clearly displayed on the game interface. These limits may vary according to account level and net77's current policies.
• Net77 reserves the right to reject or void any bet deemed suspicious or not meeting valid betting conditions, without providing detailed reasons to the user.

The following is a list of prohibited conduct on the net77 platform. Any violation may result in immediate account closure, forfeiture of balances, and legal action where applicable:

• Fraud and falsification of information — registering with false information, falsifying identity verification documents or providing invalid payment details.
• Multiple account registration — holding more than one active account for the purpose of exploiting bonuses, manipulating the system or circumventing set limits.
• Money laundering — using the net77 platform as a channel to transfer or launder illegally obtained funds. net77 reports suspicious activity to the relevant authorities.
• Use of bots or automated software — using any software, scripts, or automated tools to access or interact with the platform in order to gain an unfair advantage.
• Collusion between players — secretly working with other players to manipulate the outcome of poker, Live Casino, or any multiplayer game.
• Exploitation of technical bugs — intentionally exploiting any technical error, system glitch or game vulnerability. Any winnings obtained in this manner will be voided.
• Arbitrage betting or bonus abuse — employing betting strategies clearly intended to exploit net77 bonuses or promotions rather than for genuine entertainment purposes.

Net77 reserves the right to suspend or close any account with or without prior notice under the following circumstances:

• Suspected or confirmed violation of any provision of these Terms & Conditions.
• Failure to submit identity verification (KYC) documents within the specified timeframe.
• Suspension or closure requests initiated by the user for responsible gambling purposes.
• Court orders or directives issued by a relevant authority.
• Detection of fraudulent activity, money laundering, or collusion.
• Accounts that have been inactive (with no login or transaction activity) for more than 12 consecutive months.

Users who wish to voluntarily close their account may do so by contacting the net77 support team. Any legitimate funds remaining in the account will be returned following the required verification process, provided there are no outstanding bonus wagering requirements or active investigations into the account.

Protecting users' personal information is a priority for net77. The collection, processing, and use of your personal data is carried out in accordance with net77's Privacy Policy, accessible via the link Privacy Policy us and the Personal Data Protection Act 2010 (PDPA) of Malaysia.

• The personal data you provide to net77 is used solely for account management, transaction processing, identity verification, customer support, and compliance with legal obligations.
• Net77 will not sell, rent or share your personal information with third parties without your consent, except where required by law or court order.
• All data is processed and stored using high security standards including 256-bit SSL encryption and strict access controls.
• You have the right to access, amend, or request deletion of your personal data by contacting us at support@net77.site, subject to applicable legal record-keeping requirements.

The net77 platform is provided on an "as is" and "as available" basis. net77 strives to keep the platform running without interruption at all times, but makes no guarantee that the service will always be available, error-free, or free from technical disruptions.

• Net77 is not liable for any financial losses incurred by users as a result of betting or gaming outcomes, except where such losses are directly caused by a verified technical error on net77's part.
• In the event of a technical error affecting a game outcome, net77 will investigate and deliver a fair resolution to affected users. net77's decision in such matters is final.
• Net77 is not liable for any losses arising from unauthorised access to a user's account due to the user's own negligence in safeguarding their password and login credentials.
• Net77's total liability to any user under any circumstances shall not exceed the net deposit amount made by that user in the preceding 12 months.

Net77 is fully committed to responsible gambling principles. We believe that gambling should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. To that end, net77 provides a range of tools and resources to help users manage their betting activity.

• Personal deposit limit: Users can set their own daily, weekly, or monthly deposit limits through their account settings.
• Bet limit: Users may set a maximum bet limit per session to prevent excessive wagering.
• Cooling-off period: Users may request a temporary break from the platform for 24 hours, 7 days, 30 days, or another period based on their needs.
• Self-exclusion: Users who feel they need to stop gambling altogether may apply for a permanent self-exclusion. Accounts under permanent self-exclusion cannot be reopened within the specified period, even at the user's own request.
• Activity monitoring: Users can view detailed reports of their betting activity to assess their own gaming habits.

If you or someone you know needs help with a gambling problem, please contact Talian Kasih at 15999 — this service is available 24 hours a day and is free of charge.

Should any dispute arise between a user and net77 regarding the use of the platform, betting, payments, or any related matter, the following resolution steps shall be followed:

• Step 1 — Contact Support: Submit your complaint to the net77 customer support team via live chat, email, or WhatsApp, with full details of the dispute.
• Step 2 — Internal Review: net77 will review complaints within 5 working days and provide a written response to the user.
• Step 3 — Escalation: If a user is unsatisfied with the resolution provided, the dispute may be escalated to the relevant regulatory body in accordance with the established procedures.
• Step 4 — Arbitration: Any dispute that cannot be resolved through negotiation may be referred to independent arbitration in accordance with the applicable arbitration rules.

These Terms & Conditions are governed by the laws applicable to net77's operating licence. For matters specific to Malaysian players, net77 respects the consumer protection requirements established under applicable Malaysian law, including the Personal Data Protection Act 2010 (PDPA) and the Consumer Protection Act 1999.